2022 Best of Staffing Award Winners

THE SALEM GROUP WINS CLEARLYRATED’S 2022 BEST OF STAFFING CLIENT AND TALENT 5 YEAR DIAMOND AWARDS FOR SERVICE EXCELLENCE

Diamond Award winners have won the Best of Staffing award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from their clients and placed talent.

 

OAKBROOK TERRACE, IL – FEBRUARY 1, 2022The Salem Group, a leading staffing firm announced today that they have again won the Best of Staffing Client and Talent 5 Year Diamond Awards for providing superior service to their clients and candidates for at least five (5) consecutive years. Presented in partnership with presenting sponsor Indeed and gold sponsor Talent.com, ClearlyRated's Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning firms are twice as likely to be completely satisfied and candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies.

Due to their strategic response in the face of a rapidly changing pandemic environment, The Salem Group earned a Net Promoter® Score of 100% from their clients, 300% higher than the industry's average of 29%. Not stopping there, The Salem Group received a Net Promoter® Score of 67.3% from their candidates, more than 300% of the industry’s average of 18%. 

Breaking News: The Salem Group Awarded Best of Staffing for Extraordinary Customer Ratings; The Salem Group partnered with ClearlyRated's Net Promoter® Score survey program as an industry gold-standard method of continually quantifying our performance. Net Promoter Scores measure customer experience by determining the percentage of customers who rate their likelihood to recommend a company. The Salem Group Client NPS for 2022 is 100% while the industry average is 29%. The Salem Group Talent NPS for 2022 is 67.3% while the industry average is 18%.

“To me, ClearlyRated's Best of Staffing Award is like the Super Bowl of the staffing industry,” said Dori Lorenz, President and CEO of The Salem Group. “Walter Payton said it best, ‘When you’re good at something, you’ll tell everyone. When you’re great at something, they’ll tell you.’ This award is a validation that we are a great company to work for and we’re also a great company to work with. I know we are uniquely positioned to be the partner of choice for extraordinary professionals and forward-thinking organizations.”

“We keep the client and employee experience at the heart of our business strategy,” Lorenz said, “and we are honored to have earned the Best of Staffing Award for nine (9) years in the row — thank you!”

“Winners of the 2022 Best of Staffing award have demonstrated their commitment to delivering exceptional service, even as Covid-19 has forced them to reimagine and rebuild their approach to business," said ClearlyRated's CEO and Founder, Eric Gregg. "These service leaders have kept the client, talent, and employee experience at the heart of their business strategy, and it's my honor to celebrate and showcase the 2022 Best of Staffing winners alongside feedback from their actual clients on ClearlyRated.com!”

 

About The Salem Group

The Salem Group is a privately held, multi-divisional strategic staffing and workforce management company headquartered in Oakbrook Terrace, Illinois. With over 3 decades of experience in the staffing industry, The Salem Group is a certified Woman-Owned Business Enterprise (WBE) which provides world-class staff augmentation, strategic workforce solutions, web-enabled contingent workforce procurement and management applications to better managed service delivery and talent supply chains. The Salem Group is a perennial winner of ClearlyRated’s Best of Staffing® Client fand Talent awards and was named one of the top 10 Best Places to Work in Chicago by Crain’s Chicago Business in 2020. For More info on The Salem Group's awards, please visit our Certifications and Awards page.

 

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.

 

About Best of Staffing
ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.