Salem Wins ClearlyRated’s 2021 Best Of Staffing
THE SALEM GROUP WINS CLEARLYRATED’S 2021 BEST OF STAFFING CLIENT, EMPLOYEE, AND TALENT AWARDS FOR SERVICE EXCELLENCE, BEST OF STAFFING CLIENT, AND TALENT DIAMOND AWARDS
Diamond Award winners have won the Best of Staffing Award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from clients and placed talent.
Oakbrook Terrace, IL – February 2, 2021 – The Salem Group, a leading staffing firm announced today that they have won the Best of Staffing Client, Employee, and Talent Awards. ClearlyRated's Best of Staffing® Award winners have proven to be industry leaders in service quality. This is The Salem Group’s 7th Best of Staffing Talent and their 8th consecutive Best of Staffing Client win, as well as their first time participating in Best of Staffing Employee!
On average, clients of winning agencies are twice as likely to be completely satisfied and candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies. The Salem Group received a Net Promoter® Score of 94.1% from their clients, significantly higher than the industry's average of 28% in 2020. Rankings are based entirely on ratings provided by their clients, employees, and assignment employees respectively.
“Everyday clients reach out to us with different needs and our teams are ready,” said Dori Lorenz, President and CEO of The Salem Group. “Our staffing professionals work tirelessly, care deeply, and sacrifice selflessly. 2020 came, gave us its best shot and we performed; I couldn’t be prouder.”
The Salem Group received ratings from 37% of their clients and 33.9% of their candidates, giving a comprehensive view into the high-quality service this firm provides across the company. This is their 7th Best of Staffing Talent win and their 8th consecutive Best of Staffing Client win, earning them Diamond Award status in both categories. Winners of the Best of Staffing Client and Talent Diamond Awards for providing superior service to their clients and candidates for at least five (5) consecutive years.
“After one of the most turbulent years in modern history, winners of the 2021 Best of Staffing award have proven their commitment to go above and beyond in support of their clients and placed talent," said ClearlyRated's CEO and Founder, Eric Gregg. "These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client and talent experience above all else. It is my honor to celebrate and showcase the 2021 Best of Staffing winners alongside feedback from their actual clients and placed talent on ClearlyRated.com!”
About The Salem Group
The Salem Group is a privately held, multi-divisional strategic staffing and workforce management company headquartered in Oakbrook Terrace, Illinois. With over 3 decades of experience in the staffing industry, The Salem Group is a certified Woman-Owned Business Enterprise (WBE) which provides world-class staff augmentation, strategic workforce solutions, web-enabled contingent workforce procurement and management applications to better manage service delivery and talent supply chains. The Salem Group is a perennial winner of ClearlyRated’s Best of Staffing® Client fand Talent awards and was named one of the top 10 Best Places to Work in Chicago by Crain’s Chicago Business in 2020. For More info on The Salem Group's awards, please visit our Certifications and Awards page.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and placed talent. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated ratings and testimonials.
Photo by The Salem Group